This is the recurring sump pump mess!
Ok, update on my rant about the sump pump alarm: After my frustration with not getting details on the issue, I must say, I feel much better now. Yesterday was just all-around stressful, besides worrying about this, we got a call from Guardian that really was the straw that put me over the edge (more on that later). And, I do have a teenage daughter that may have stressed me out yesterday. Needless to say, by 9am, I was a mess!!! But, the good news, our PM is really great. He called me at about 9:30 and said he was at the house. He said that every night the Handy Man comes around to all the houses to close up. He is supposed to check that all the cords are unplugged that the workers used all day. The workers keep unplugging our sump pump and so the battery backup kicks in. With all the water we've had here, it keeps dumping water out. In addition, the plumber hadn't attached the 5ft ground pipe that will take the water away from the house. SO, PM called the plumber, he is coming out today to do that and the Handy Man is now aware to check the sump pump so this issue should be resolved now.
As for the tile in our bathroom: Here is a pic of the discoloration.
The pics don't show the obvious difference very well but in person, it is. The inside color is different than the trim color. The trim has more red/pink tone and it is like this all through the bathroom. Our PM also looked at it and called RiteRug. Their manager is coming out later today to look at it. I'm not sure how it will be resolved but I will keep you posted.
Now for the WARNING: So, I got a call from Guardian yesterday morning (Guardian is who Ryan Homes uses for security systems, surround sound, and some other things). He was in freak-out mode telling me that he just heard from NVR (our lender through Ryan) and they just had this policy change stating that anything that is not permanently attached to the home cannot be included in the mortgage. Well we chose to have Guardian do the complete surround sound wiring for our media room, which included a receiver, fancy remote, and sub woofer. We initially tried to pay for these items out of pocket so they were not part of our mortgage but were told it all had to be included. Now, NVR will not include these 3 items so at closing we have to pay for these. Frankly, we are just fine with it BUT, we did not budget for this. It just came as a shock because we close in 3 weeks! The Guardian rep felt terrible and was told that NVR would contact us to tell us about this...which they did not, so he was a bit frustrated. I called our NVR agent and it was all news to her...Boy, I sure love the communication here:(. She immediately called her manager who told her that this info is correct but that we should have been told about this months ago. She is not negotiating with Ryan Homes to see how this will be settled, without us having to pay for this unexpectedly. We will see how it goes.
So, any of you who used Guardian for such items, you may want to make sure where everything stands. Our Guardian rep said he was making multiple calls today to break the bad news to people. Part of me wonders if this was an oversight on his part from the beginning but I'm not sure. Just check with your lender!
Next post will be all about the amazing work that has been done this week!